Golden Yogi POLICIES

We respect you putting your trust, yoga passion and health choices in our nurturing hands. In return here's a few of our policies and systems that we have in place to protect your privacy and peace of mind.

PRIVACY POLICY

Golden Yogi respects your right to privacy. Any personal details supplied to us, either online or in person, will be used strictly by Golden Yogi and will not be passed on or available to any outside individuals or businesses. 

Golden Yogi uses Mind Body Online software, this is a third party software system used to manage bookings, payments and store information. All information is securely stored in Mind Body Online and is only available to authorized Golden Yogi staff.

YOGA CLASSES - TERMS & CONDITIONS

CLASS CANCELLATION POLICY

2 Hour Late Cancellation Policy: If you do not attend a booked class or cancel with less than 2 hours notice you will still be charged for the class.

FLEXI-PASS MEMBERSHIP

  • Membership payments of $111 / fortnight will be deducted automatically from your nominated account.

  • This membership gives unlimited access to yoga classes at Golden Yogi. Does not include events and workshops.

  • Membership will automatically renew on a continuous fortnightly basis

  • No setup fees

  • No minimum commitment

  • Cancel at anytime with 14 days written notice to hello@goldenyogi.co.nz

FAILED PAYMENT FEE

Direct debit or credit card payments are managed through EziDebit. They charge a dishonour fee of $14.95 for any unsuccessful direct debit payments. The dishonour fee is charged to your nominated account. Please note that this money does not come to Golden Yogi, therefore we are unable to refund these fees under any circumstance. Please contact Ezidebit (ph 0800 478 483) to discuss a refund for the dishonour fee.

HOLIDAY TIMETABLE

Please note that we have a reduced Holiday Timetable for 3 weeks over Christmas and New Year.

MEMBERSHIP SUSPENSION

Memberships cannot be suspended or placed on hold under any circumstances. You may cancel your membership (providing 14 days written notice) and re-start at a later date.

MEMBERSHIP CANCELLATION

Please note that your membership is an ongoing direct debit or credit card payment with no minimum contract terms. You can cancel your membership at any time, with a minimum of 14 days notice to hello@goldenyogi.co.nz.

Your membership will remain active and will continue to auto-renew until your cancellation request is received via email. No refunds will be provided if you do not cancel at least 14 days before your termination. You will receive email confirmation of the cancellation.

CHANGES

Should there be any changes to the terms, conditions or pricing of this membership, you will be notified by email with ample notice and an opportunity to respond.

CLASS PASSES

The 5 & 10 Class Passes are valid for 2 months only and the 20 class pass is valid for 3 months only. The classes are non-transferable and non-refundable. Upon request extensions may be applied for special circumstances or medical reasons. No refunds, transfers or exceptions otherwise.

Special Discounts - With our Class Passes pricing we offer Special Discounts for the following:

  • Community Service Card Holders: A Community Services Card and ID must be shown at time of purchase.

  • Students: Student discounts apply to FULL-TIME students only. A student ID must be shown at time of purchase.

  • Yoga Teachers: We welcome all yoga instructors. To qualify for this discount, please show a recent pay slip or YA membership.

PRIVATE CLASSES

Private sessions are available to gain confidence; learn more about technique; or plan a unique yoga experience or meditation specifically for where you are at in your life right now. Meditation specifically can help you to move blocks in your life - and help manifest your desires - so an individually selected kriya is sometimes best. Please call to discuss which teacher & style might best suit you and your immediate goals.

EVENT + COURSE PRICES

Golden Yogi is thrilled to share special Events and 6-week Courses that create extra bliss, nurturing, wellness and growth.
Please Note: Because Events vary week to week - they are NOT included in Unlimited Memberships Passes. Please see our 'Events' page for pricing on up-coming Events.

All events & workshops are strictly non-refundable.
 

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If you have any questions or suggestions relating to our Golden Yogi policies we are happy to discuss them with you. Please fill out the following details if this is the case.